Forum Replies Created
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January 8, 2018 at 5:27 am in reply to: WP Affiliate Manager not Sending Email to Affiliates on sign up #3243
Shadow Labs
KeymasterHi, Did you have the debug option enabled in the affiliates manager settings?
Shadow Labs
KeymasterHi, There might be a JavaScript error on that page which is preventing the box from appearing when you select PayPal. Please provide your test affiliate credentials via contact form so we can take a closer look.
Shadow Labs
KeymasterHi, The commission rate is set based on the rate specified in the general settings. However, It can be adjusted by editing the affiliate’s profile.
Shadow Labs
Keymaster@maximo1974, The password is automatically generated by WordPress when a new user account is created for an affiliate. The affiliate will be able to change the password once they log in to the affiliate portal.
Shadow Labs
KeymasterHi, Please use the contact form to get in touch so we can investigate this issue: https://wpaffiliatemanager.com/contact/
December 21, 2017 at 11:48 am in reply to: Existing WordPress Account Affiliate Register Email #3232Shadow Labs
KeymasterHi, You can use this method to customize any text that is not available in the settings: https://wpaffiliatemanager.com/how-to-customize-various-text-messages-displayed-by-affiliates-manager/
Shadow Labs
KeymasterHi, Please make sure that you have all the pages setup on your site:
Shadow Labs
Keymaster@greencitylive, There is no special dashboard for WooCommerce. Affiliates can view transaction details on their affiliate dashboard.
December 8, 2017 at 4:58 am in reply to: How can I require the Terms and Services to be agreed to before registration #3209Shadow Labs
KeymasterHi, The checkbox is mandatory. There may be some JavaScript errors on that page that are making it not function properly.
December 6, 2017 at 4:36 am in reply to: Missing terms and conditions, and content of pages do not look like demo #3206Shadow Labs
Keymaster@jwyeung82, We haven’t received any contact form submission from your email unfortunately. So we have just directly sent an email to your registered email address. Let me know if you don’t receive it.
Shadow Labs
Keymaster@someonefromsomewhereelse, Regarding your questions:
1) The account doesn’t become active until the affiliate accepts the terms and conditions. So they won’t get any commission for it. However, if you have the “automatically approve a new affiliate” option enabled in the settings, the affiliate will automatically get approved upon registration. So they don’t need to accept any additional terms and conditions upon login (that means their account will become active automatically).
2) our plugin keeps tracking commission in the system for referring customers. No actual money gets sent to the affiliate unless you make a payout. We currently have these option for making a payout:
The affiliate will login to their account and select a preferred payout option that you made available for them in the settings.
3) There is no option to choose the payment method during registration. An affiliate can choose it afterwards when they login to their affiliate dashboard.
December 5, 2017 at 4:05 am in reply to: Affiliates Manager/Simple Membership Integration No Commision #3202Shadow Labs
KeymasterWe have updated our simple membership integration so it works with Stripe. Please update the addon and see how it goes.
December 1, 2017 at 8:20 am in reply to: Missing terms and conditions, and content of pages do not look like demo #3190Shadow Labs
Keymaster@jwyeung82, Please use the contact form to get in touch so we can investigate this issue.
November 30, 2017 at 4:36 am in reply to: Affiliates Manager and Gravity Forms Stripe – Not recording commissions #3187Shadow Labs
Keymaster@user777, the action hook seems to be working fine. Can you please send your custom code via contact form so we can investigate this issue?
Shadow Labs
Keymaster@magin, Do you have the debug option enabled in the affiliates manager settings? If so please enable it and share the content of the log file via our contact form: https://wpaffiliatemanager.com/contact/
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